Category Archives: Life in General

A Simple Tip for More Productive Conversations [VIDEO]

Worried couple talking about their expenses

In this video, I share a simple tip that can significantly change the focus of your conversations and make them more productive. It has to do with the word “and.” By consciously choosing when and how you include “and” in your conversations, you can go from frustrating exchanges that don’t get anywhere to discussions that explore options and come up with viable solutions.

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What’s the Difference Between Active and Internal Listening? [VIDEO]

Are You Sure You’re Really Listening? by Susan Ingram

The way in which we listen to others in our conversations with them is extremely important. We can choose Active Listening, which will bring us closer to true dialogue and understanding, Or we can choose Internal Listening, which will not further the dialogue or lead to resolution of the differences between people.

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On Seeing Clearly…and New Perspectives

Cataracts, Clarity, Gratitude, Cataract Operation, Cataract Surgery by Susan Ingram

The real voyage of discovery consists not in seeking new landscapes,
but in having new eyes.
– Marcel Proust

{3 minutes to read}  Over the past two months, I’ve had cataract surgery on both of my eyes. In the United States and other developed countries, this surgery is quite routine and typically related to the aging process. It is performed on patients when the natural lens of the eye starts to thicken and become cloudy, thus preventing them from seeing clearly. The surgeon replaces the faulty lens with a new artificial lens — and voilà — the patient can see clearly again!

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Life Lessons from a Knee Operation – Part 1

Life Lessons from a Knee Operation - Part 1 by Susan Ingram

{5 minutes to read}

My body has been teaching me a very powerful lesson that I am still in the process of deciphering. Although my thoughts are still percolating, I’d like to share my initial challenges and insights with you, my readers.

This part of my journey started about 4 months ago when I had an operation to have total knee replacement on both of my knees.

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Teaching Children to Have Healthy Arguments

Teaching Children to Have Healthy Arguments by Susan Ingram

{2:48 minutes to read}

These increasingly tense political times have ushered in a period of animosity and lack of discourse that is distressing to many people, including those of us who work in the field of conflict resolution. During this past year, I’ve been thinking quite a bit about how we can maintain our humanity and civility while we are constantly being battered (from our President on down) with displays of abusive and self-serving conduct.

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Empathy or Sympathy: What’s the Difference?

{2:54 minutes to read}  With all the conflict and negativity in the world right now, I feel like a refresher blog on the subject of empathy is in order. I came upon this short video, The Power of Empathy, four years ago. It continues to be as delightful and fresh as when it first appeared. And, it accomplishes its task in only 3 short minutes of viewing time! So I invite you to click on the image below, enjoy the video, and then continue with the rest of my article.

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Further Thoughts on Mediation and the Japanese Art of Kintsugi

{2:00 minutes to read} Recently, I published an article entitled Mediation and the Japanese Art of Kintsugi. In my article I shared a wonderful metaphor of beauty and strength, demonstrated by the “golden” repairs the old Japanese masters made to their bowls and other pottery when these pieces were damaged.
In a comment on my blog, a colleague asked if I was familiar with the song “Japanese Bowl,” written by Peter Mayer.

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Mediation and the Japanese Art of Kintsugi

Mediation and the Japanese Art of Kintsugi by Susan Ingram

{2:30 minutes to read}  Kintsugi is a centuries-old Japanese master craft for repairing broken pottery with lacquer mixed with powdered gold. If you’ve ever been to a museum exhibit of old Japanese ceramics, you may have noticed the patterns of gold veins that run through some of the pieces. These pieces had been broken at some point, and the gold clearly shows where the repairs had been made as the master craftsman put the piece back together again.

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