Category Archives: Conflict

The “Good Enough” Settlement Agreement

Divorce and Family Mediator, Susan Ingram, discusses settlement agreements.

Exactly what do I mean by a “good-enough” settlement agreement? Although it’s an amusing and somewhat awkward phrase, in the context of family mediation, it has some very positive attributes.

Actually, it’s easier to first describe the opposite of the good-enough agreement. That would be the more-than-enough or have-it-all agreement. To simplify my discussion in this blog, though, let’s just call this other option the “perfect” agreement.

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One-Up, One-Down: Power Imbalances in Mediation

One-Up, One-Down: Power Imbalances in Mediation By Susan Ingram

I recently participated in a discussion with a number of colleagues who are therapists working with couples and their families. We had all just witnessed a divorce mediation session where a couple was discussing the parenting arrangements for their two children, both under the age of ten.

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What’s the Difference Between Empathy and Sympathy?

What's the Difference Between Empathy and Sympathy? by Susan Ingram

Please take a look at the video below, The Power of Empathy, which was produced by RSA Shorts. In just three short minutes, it explains the power of empathy in an extremely creative and humorous way. Enjoy viewing it – and then  continue on with my article, as I share with you some of my own thoughts on this subject.

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“AND” – One Little Word that Can Make a Big Difference

Worried couple talking about their expenses

I’m going to share with you a simple tip that can significantly change the focus of your conversations and make them more productive. It has to do with the word “and.” By consciously choosing when and how you include “and” in your conversations, you can go from frustrating exchanges that don’t get anywhere to discussions that explore options and come up with viable solutions.

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6 Tips for Resolving Conflicts

6 Tips for Resolving Conflicts By Susan Ingram

No problem can be solved from the same level of consciousness that created it. We have to think with a new mind. ~ Albert Einstein

In the broadest sense of the word, “conflict” is…any situation in which one person’s concerns or desires differ from those of another person and appear to be incompatible. Conflict is inevitable, but how we handle it is a choice. That’s true whether we’re dealing with conflict in our private lives (with our partner, children, other family members, friends) or in our work lives (with our colleagues or other professionals).

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The Many Faces of Mediation: Elder Parents & Adult Siblings

The Many Faces of Mediation: Elder Parents & Adult Siblings By Susan Ingram

While most people have heard of divorce mediation, far fewer are aware that mediation can also be extremely helpful in discussing difficult issues that arise with respect to elder parents and their adult children.

There are many concerns that need to be addressed as a parent ages.

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The Many Faces of Mediation: Family Businesses

The Many Faces of Mediation: Family Businesses By Susan Ingram

By their very nature, family businesses can be especially challenging to manage successfully. First, there are the normal (and not so normal) demands and pressures of running a business. But then, superimpose on that the complex relational issues that arise within a family structure . . . and you have the makings of what could potentially be a very difficult work environment.

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The Many Faces of Mediation: Couples and Families

The Many Faces of Mediation: Couples and Families By Susan Ingram

I published an article recently about marital mediation in the context of couples who have been working with a family or couples therapist. Since this is such an important and little understood subject, I would like to take the opportunity to explain this process from a broader perspective.

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Insights from a Dispute Resolution Pro

INSIGHTS FROM A DISPUTE RESOLUTION PRO by Susan Ingram

During the month of October, people in the U.S. and abroad celebrate the field of dispute resolution in all its many forms. On October 8th, I participated in a kick-off event at the NY City Bar Association for Mediation Settlement Day 2013.

The honorary chair and keynote speaker was Kenneth Feinberg, Esq. Mr. Feinberg’s name will be familiar to many. He served as Special Master of the U.S. government’s September 11th Victim Compensation Fund.

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Marital Mediation – What is it?

Susan Ingram of susan-ingram.com explains what martial mediation is and how she can help married couples resolve difficult issues.

Very little has been written to date about an intriguing and ‘new’ use of mediation in the family setting. Most people have heard about divorce mediation, which gives divorcing couples the opportunity to reach agreements about their property, parenting and support without having to go through a litigated (contested) divorce. The mediator, who is neutral, facilitates the conversations the couple needs to have, and helps them brainstorm options – enabling them to come up with better, win-win solutions for themselves and their children.

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