What’s the Difference Between Active and Internal Listening? [VIDEO]

Are You Sure You’re Really Listening? by Susan Ingram

The way in which we listen to others in our conversations with them is extremely important. We can choose Active Listening, which will bring us closer to true dialogue and understanding, or we can choose Internal Listening, which will not further the dialogue or lead to resolution of the differences between people.

Interestingly, the Chinese character for the word “Listen” is made up of 5 separate qualities that comprise this concept. It can serve as a helpful reminder of the multifaceted aspects of deeper listening.

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