Welcome

My name is Susan Ingram. With over 30 years experience as a mediator, coach and lawyer, I bring a varied and rich background to my work. I am passionate about enabling people to create positive change in their lives. As a result, my clients frequently find they can resolve their long-standing difficulties and constructively move forward with their lives. I’d like to help you do the same.

I can offer assistance if you are seeking any of the following services.

Mediation

Divorce Mediation
Family Mediation
Mediation for Parents of Special Needs Children
Family Business Mediation

Coaching

Conflict Coaching
Business/Executive Coaching
Life Coaching
Coaching for Parents of Special Needs Children

From the Blog

Empathy or Sympathy: What’s the Difference?

February 8, 2018

{2:54 minutes to read} With all the conflict and negativity in the world right now, I feel like a refresher blog on the subject of empathy is in order. I came upon this short video, The Power of Empathy, four years ago. It continues to be as delightful and fresh as when it first appeared. And, it accomplishes its task in only 3 short minutes of viewing time! So I invite you to click on the image below, enjoy the video, and then continue with the rest of my article. Read more →

Videos

I was recently interviewed at the annual conference of the NY State Council on Divorce Mediation.
See what I have to say in these three short videos.

Divorce Mediation is Less Adversarial

Resolving Power Imbalances During Divorce Mediation

Being Open and Ready

Ingram@Susan-Ingram.com
320 Central Park West
New York, NY 10025
(212) 496-0172

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Hi Susan. I just wanted to take this opportunity to thank you again for your knowledge, guidance and patience during my mediation process. I’m in a very good & happy place now and I know that you are a large part of what got me to where I am.

L. H.New York, NY

How can I put into words the value of your coaching sessions? In the span of a few short weeks, you have helped me figure out what is most important in my life. By following your creative, challenging and always motivating tasks, I have made great strides in developing my business plan and more importantly, my goals for personal fulfillment. Your coaching has been priceless; there are not enough words to thank you.

N. F.Plainview, NY

Susan. I think any family who hires you for mediation has a gift! Right now the only thing I can add is that it seems to me this service should be given more exposure and public attention, as it can be enormously helpful in many ways.

S. B.

For a long time my sisters and I couldn’t agree about our mother’s care. Thank goodness a friend referred us to Susan. Within two sessions, we were able to agree on mom’s moving into an assisted living facility. Since then, we’ve gone back one more time when a second difficult situation arose. We feel confident that mom’s being cared for in the right place, and our family relationship has greatly improved.

L. S.Riverdale, NY

During our divorce mediation Susan expertly guided us through a minefield of issues. Initially, my ex and I couldn’t agree on anything. But as we worked our way through the mediation process we calmed down with each other. For the first time, we really understood what needed to happen for us to get on with our lives. Susan brought both strength and compassion in guiding us through this process.

A. G.New York, NY

Thanks, Susan. You hosted an awesome session today at the ADFP [Association of Divorce Financial Planners] on special needs kids and divorce. It made me realize how many intricacies there are with special needs children and one really has to become an expert or refer to one if a client faces such a situation.

Robert Friedman, MBA, CDFA
Central Park Divorce Financial PlanningNew York, NY

I came to Susan at a real crossroads in my life and career. In a short time she helped me connect and truly understand my core values. Susan’s coaching style is thoughtful, friendly, warm—which makes each session better than the last. Nevertheless, she is no softy! She challenged me to look deeper and work hard. I would recommend her to anyone seeking to better understand their life goals and develop positive motivation in their lives.

J. B.Boston, MA

Susan brought tremendous skill and understanding to our divorce mediation. My ex and I have two young children, and we were most concerned about their being okay after the divorce. She helped us figure out what was best for our kids and each of us as well. We couldn’t have reached as good a result without her expert help!

C. W.Brooklyn, NY