By their very nature, family businesses can be especially challenging to manage successfully. First, there are the normal (and not so normal) demands and pressures of running a business. But then, superimpose on that the complex relational issues that arise within a family structure . . . and you have the makings of what could potentially be a very difficult work environment.
If a couple is having issues in their marriage, they can go to a couples’ therapist, or perhaps a family mediator, to try to work things out. With a family business, it’s different. While the business would not seek out the help of a therapist, it might benefit greatly from working with a trained mediator.
So what exactly does the family business mediator do?